Chief Technology Officer at Informa Business Information
March 2010 - April 2013
Chief Technology Officer for one of Informa's largest and most successful business units including Datamonitor, Citeline, Scrip, Informa Healthcare, Marketline, Lloyds List Group. Focusing on digital product development and major technology transformation as well as acquisition strategy and integration.
Key snapshots:
Reporting into the CEO of Informa Business Information, a $400m portfolio, product and business transformation CTO for: http://www.informabusinessinformation.com/Our-brands/
Acquisition integration of $1b in the course of twelve months (with a $20m cost savings), ebusiness and technology programmes of $100m and product delivery across extremely complex business informatics and financial service organisations and transforming the Datamonitor products starting with Datamonitor Healthare a $50m business.
Chief Technology Officer at Informa Business Information
March 2010 - April 2013
Chief Technology Officer for one of Informa's largest and most successful business units including Datamonitor, Citeline, Scrip, Informa Healthcare, Marketline, Lloyds List Group. Focusing on digital product development and major technology transformation as well as acquisition strategy and integration.
Key snapshots:
Reporting into the CEO of Informa Business Information, a $400m portfolio, product and business transformation CTO for: http://www.informabusinessinformation.com/Our-brands/
Acquisition integration of $1b in the course of twelve months (with a $20m cost savings), ebusiness and technology programmes of $100m and product delivery across extremely complex business informatics and financial service organisations and transforming the Datamonitor products starting with Datamonitor Healthare a $50m business.
Group Operations Director at Informa Business Information
November 2008 - March 2010
Group Operations Director (includes consulting period) for Informa's commercial publishing and business information divsion.
Group Operations Director at Informa Business Information
November 2008 - March 2010
Group Operations Director (includes consulting period) for Informa's commercial publishing and business information divsion.
Global Implementation Director at Informa
January 2007 - November 2008
Program Director for UK based global organization managing the rollout of a enterprise-wide CRM platform, including SalesForce, SAP, and Marketing CRM. Managing the rollout within Conferences, Events and Publishing. Accountable for change managementm training and execution across multiple businesss and offices including Dubai, US, China, Singapore, United Kingdom, Brazil, South Africa and South America.
Global Implementation Director at Informa
January 2007 - November 2008
Program Director for UK based global organization managing the rollout of a enterprise-wide CRM platform, including SalesForce, SAP, and Marketing CRM. Managing the rollout within Conferences, Events and Publishing. Accountable for change managementm training and execution across multiple businesss and offices including Dubai, US, China, Singapore, United Kingdom, Brazil, South Africa and South America.
Product Manager at Blue Shield of California
December 2004 - January 2007
? Directly accountable to 2 Million Dollar strategic project portfolio for Producer Self Service and internal application development.?
Developed Line of Business product and e-business roadmap for Internet self-service and automation program to receive funding of 18.5 million dollars for 2007.
? Developed Three Year strategic road map for Consumer and Producer Self Service products to executive management; this included competitive analysis, cross-channel due diligence and market segmentation.
? Co-authored the approved Business Case for Ten Million dollar online product design/build and rollout.
? Developed cross Line of Business Three Year plan for one of the top seven strategic initiatives for the organization; project driver of five of the top eleven projects in the program.
? Awarded 2005 Spirit Award for achievements in eBusiness Product development and Product rollout for the Consumer Broker Online Portal
Product Manager at Blue Shield of California
December 2004 - January 2007
? Directly accountable to 2 Million Dollar strategic project portfolio for Producer Self Service and internal application development.?
Developed Line of Business product and e-business roadmap for Internet self-service and automation program to receive funding of 18.5 million dollars for 2007.
? Developed Three Year strategic road map for Consumer and Producer Self Service products to executive management; this included competitive analysis, cross-channel due diligence and market segmentation.
? Co-authored the approved Business Case for Ten Million dollar online product design/build and rollout.
? Developed cross Line of Business Three Year plan for one of the top seven strategic initiatives for the organization; project driver of five of the top eleven projects in the program.
? Awarded 2005 Spirit Award for achievements in eBusiness Product development and Product rollout for the Consumer Broker Online Portal
Strategic Development Manager at Claremont Business Group: Claremont Insurance
September 2001 - December 2004
? Established a company-wide marketing and sales planning infrastructure allowing for key decision-making and implementation at a critical state of organizational transition.
? Developed and implemented product launch campaigns for Principal, Blue Shield of California, Health Net and PacifiCare intermediary products.
? ? Developed and managed comprehensive Three-Year Strategic Plan for Insurance and Finance General Agency covering critical marketing, organizational, operational and financial components of the company.
? Participated on the senior management team in critical business decisions such as Three Year Planning, operational management, resource management and financial and marketing goal development.
? Developed and managed CRM strategies helping to increase lead generation, build and enhance customer relationships and ultimately double the size of the customer-base.
Strategic Development Manager at Claremont Business Group: Claremont Insurance
September 2001 - December 2004
? Established a company-wide marketing and sales planning infrastructure allowing for key decision-making and implementation at a critical state of organizational transition.
? Developed and implemented product launch campaigns for Principal, Blue Shield of California, Health Net and PacifiCare intermediary products.
? ? Developed and managed comprehensive Three-Year Strategic Plan for Insurance and Finance General Agency covering critical marketing, organizational, operational and financial components of the company.
? Participated on the senior management team in critical business decisions such as Three Year Planning, operational management, resource management and financial and marketing goal development.
? Developed and managed CRM strategies helping to increase lead generation, build and enhance customer relationships and ultimately double the size of the customer-base.
Global E-Commerce Manager at Informa
January 1997 - December 1999
? Directly responsible for 1.8 million dollar, multi-lingual, multi-currency, and multi-company BroadVision e-commerce system for a 500 million dollar training and consulting company.
? Managed the Integration of 25 offices and 8 subsidiaries around the world into one global, web system.
? Developed critical Information Architectures, Project Plans and E-commerce strategies for global company.
? Produced comprehensive training documents, User's guides and content management solutions to ensure the successful transition of a traditional business model to the web.
? Managed the Web marketing strategies of 25 offices worldwide while redesigning offline workflow to integrate into the new back office system.
Global E-Commerce Manager at Informa
January 1997 - December 1999
? Directly responsible for 1.8 million dollar, multi-lingual, multi-currency, and multi-company BroadVision e-commerce system for a 500 million dollar training and consulting company.
? Managed the Integration of 25 offices and 8 subsidiaries around the world into one global, web system.
? Developed critical Information Architectures, Project Plans and E-commerce strategies for global company.
? Produced comprehensive training documents, User's guides and content management solutions to ensure the successful transition of a traditional business model to the web.
? Managed the Web marketing strategies of 25 offices worldwide while redesigning offline workflow to integrate into the new back office system.
Engagement Manager / Project Manager at Claremont Business Group (Montclare Technology Partners)
1999 - 1999
? Authored and implemented product marketing plans for Montclare Technologies software development division--including CRM applications, software development applications and e-commerce solutions.
? Directly responsible for client engagements and the development of market-driven Internet applications.
? Directed the implementation and management of company's 3rd party-package integration strategy.
? Successfully managed client initiatives throughout all phases of the software development lifecycle.
? Developed and implemented 2001 web marketing strategy for leading financial software company. (Advent Software)
Engagement Manager / Project Manager at Claremont Business Group (Montclare Technology Partners)
1999 - 1999
? Authored and implemented product marketing plans for Montclare Technologies software development division--including CRM applications, software development applications and e-commerce solutions.
? Directly responsible for client engagements and the development of market-driven Internet applications.
? Directed the implementation and management of company's 3rd party-package integration strategy.
? Successfully managed client initiatives throughout all phases of the software development lifecycle.
? Developed and implemented 2001 web marketing strategy for leading financial software company. (Advent Software)
Founder, CEO at Charles Thiede Consulting
May 2013
Former Chief Technology Officer at Informa Ltd., I have gone out into the world of management consulting and entrepreneurship in startups and interim management positions in product development and business transformation. Helping large and small businesses execute on what matters and sometimes that means executing the impossible.
Founder, CEO at Charles Thiede Consulting
May 2013
Former Chief Technology Officer at Informa Ltd., I have gone out into the world of management consulting and entrepreneurship in startups and interim management positions in product development and business transformation. Helping large and small businesses execute on what matters and sometimes that means executing the impossible.
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